Product tracking preferences

Select variants to track individually with serial numbers, warranty, and custom fields

Overview

Control exactly which products need detailed tracking - so you're only tracking what matters. Product tracking preferences let you enable serial number, warranty or any custom field tracking for specific variants. This prevents clutter in your workflow by keeping tracking optional and targeted. You must enable tracking for a variant before you can add unique details to individual items on hand, on orders or in POS.

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Enabling tracking preferences is a one-time setup step that unlocks the tracking capability for a product variant. Once enabled, you can start adding serial numbers and other details to individual items as needed - think of preferences as flipping the switch, not entering the data itself.

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Configuration options

Option
Description

Track individual items

Track each unit of the selected product variant with serial numbers, warranty and custom fields.

Item input fields (below)

Serial number

Track items using serial numbers. The field is automatically enabled when the "Track individual items" is enabled. However, the field may be optional in the future.

Track items using custom fields created in the app's settings.

Warranty duration

Track each sold item's warranty. Enter the default product variant's warranty duration, which will be applied automatically when the item is sold. However, it can be overridden for each sold item.

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The options are the same irrespective of the method used (see below)

Choose your method

Option 1: Enable tracking on the product page in admin

Use the "Tracking preferences" app block for quick access directly from product and variant pages in Shopify admin.

How this helps you:

  • Quick access from any product or variant profile page

  • Configure tracking inline while editing products

  • Enable/disable tracking with a single checkbox

  • Select which fields to track (serial number, custom fields, warranty)

  • Set default warranty duration if applicable.

Get started: Enable tracking on the product page in Admin


Option 2: Enable tracking in the embedded app

Use Serializer's Product tracking preferences page for bulk management of tracking settings.

How this helps you:

  • Bulk actions (enable tracking for multiple variants at once)

  • Table view of all product variants

  • Search and filter variants

  • Select specific variants or all variants matching a search

  • Background processing for large updates

Get started: Enable tracking in the embedded app


Choosing between methods

  • Use Admin blocks for configuring products as you create or edit them

  • Use Embedded app for enabling tracking on many existing products at once

Next steps

After enabling tracking preferences, you can start adding serial numbers and other details to inventory items, sold items, or POS cart items.

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