> For the complete documentation index, see [llms.txt](https://galmis.gitbook.io/serializer-product-tracking/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://galmis.gitbook.io/serializer-product-tracking/getting-started/introduction.md).

# Introduction

Hi, I'm Giedrius—the founder and developer of Serializer. Thank you for trying the app!

Here's a quick demo to show you what Serializer can do:

{% embed url="<https://www.youtube.com/embed/ojHMrbu9NeU>" %}
"Serializer - Product Tracking" demo
{% endembed %}

{% hint style="info" %}
The demo is out of date and doesn't include newer features, such as custom fields, order printing or inventory tracking. An updated demo is coming soon.
{% endhint %}

### What is Serializer?

**Track unique information for every individual product** [**item**](/serializer-product-tracking/troubleshooting/faqs/whats-an-item-in-serializer.md) **in your Shopify store.**

Serializer lets you record and manage **serial numbers**, warranty dates, and [custom details](/serializer-product-tracking/getting-started/setup-and-configuration/settings/track-custom-item-information.md) for products that need individual tracking. Whether you're selling electronics with serial numbers, appliances with warranties, or specialized inventory requiring custom data—Serializer helps you maintain accurate records from receiving through customer sale.

Works seamlessly across Shopify Admin, POS, and customer-facing features.

***

### What Can You Do?

* **Choose when to add details** - Enter item data directly on orders and POS cart or preload inventory to assign later
* **Configure per product** - Enable tracking only for variants that need it
* **Bulk add inventory** - Manual entry (up to 250 variants) or CSV import (thousands of items)
* **Update items on orders** - Add, search, and edit tracked item information on customer orders
* **Share with customers** - Display information on order pages, receipts, and your storefront
* **Export for reporting** - Download sold item data for audits and analytics

***

### How It Works

Serializer follows a simple workflow:

**1.** [**Choose your tracking method**](/serializer-product-tracking/getting-started/setup-and-configuration/settings/item-tracking-methods.md) → Decide when to enter item data: at fulfillment time (Sold items only) or before orders arrive (Inventory and sold items)

**2.** [**Configure tracking preferences**](/serializer-product-tracking/getting-started/setup-and-configuration/product-tracking-preferences.md) → Enable tracking for specific product variants that need serial numbers or custom fields (Product tracking preferences)

**3.** [**Manage your items**](/serializer-product-tracking/getting-started/item-management.md) → Add, search, and update items in your inventory, on orders, or at POS

**4.** [**Share with customers**](/serializer-product-tracking/getting-started/sharing-and-integration.md) → Display item information on receipts, order pages, and your storefront

***

### Documentation Sections

#### Setup and Configuration

Learn about tracking methods, configure settings, and enable tracking for your products. → [Go to Setup and Configuration](/serializer-product-tracking/getting-started/setup-and-configuration.md)

#### Item Management

Add, import, search, update, and manage inventory items, sold items, and POS cart items. → [Go to Item Management](/serializer-product-tracking/getting-started/item-management.md)

#### Sharing and Integration

Share item information with customers via notifications, order pages, receipts, and APIs. → [Go to Sharing and Integration](/serializer-product-tracking/getting-started/sharing-and-integration.md)

***

### Need Help?

I'm here to help! Email me at **<hello@galmis.com>** with:

* Questions about how to use features
* Feedback on what's working or what could be better
* Feature requests—your ideas shape the roadmap

***

**Ready to get started?** → [Choose your tracking method](/serializer-product-tracking/getting-started/setup-and-configuration/settings/item-tracking-methods.md)


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