Manage items in POS cart
Adding the "Serialize cart" UI extension
Navigate to the Home screen in Shopify POS
Press Add tile
Press App
Press Serializer - Product Tracking
Press Serialize cart
For the automated Serialize line item prompt to work consistently, move the Serialize cart tile to the top to fit in the visible part of the Smart Grid.
Press Save
Using the extension
Add tracked products to the Shopify POS cart. Serializer's Manage line item window will open automatically.
(Optional) Adjust the product quantity by pressing the plus (+) and minus (-) buttons
Fill in the fields. The steps differ, based on the item tracking method.
Scanning
Scan barcodes with encoded serial numbers or custom details. The scanned value will be captured automatically and displayed above the input field.
Multi-field scanning
If your product contains multiple barcodes (e.g. multiple serial numbers, one per part of the whole product), enable the Scan mode (right side above the field) for the field before scanning.
Note: the Scan mode option is only visible for tracked products with custom fields. Serial numbers are scannable by default.
Manual entry
Tap on the on the input field and enter values separated by commas, spaces, or new lines.
Important: after entering a value into an input field, press space, comma or Enter to capture it. View captured value tags above the input field.
Assign inventory items to POS cart line. The serial number tags of the selected items appear above the Items field.
To filter items, enter a serial number or searchable custom field value.
Save changes
Check out and complete the transaction - the saved serial numbers and custom details will appear on the Sold items page after a short delay (usually in less than a minute)
To improve performance, the extension temporarily stores the fields of products that are tracked individually, as well as the shop’s item tracking method, locally on your device. This allows the Manage line item window to open faster.
If these settings change (for example, if a new custom field is enabled for tracking), you may need to refresh the cached data. To do this, click the Serialize cart tile to clear the stored data and reload the latest configuration.
The POS extension uses order line properties (also known as custom attributes) to synchronise serial numbers from Shopify POS cart to the app database and Shopify order metafields. Please do not delete the order line properties with keys "SN" or any other keys prefixed with "serializer_" until the saved item information appears in the app.
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