Serializer - Product Tracking
  • Getting started
    • Introduction
    • Enable product tracking
    • Add serial numbers and other data to orders
      • Serialize items from the Admin Order page
      • Serialize items via the app (legacy)
    • Add serial numbers to the Shopify POS cart
    • Track items
    • Share item information with customers
      • Shopify notifications and storefront theme
      • Order printer
    • Track custom item information
    • Development API reference
      • Metafields
      • REST API
      • Order printer's Liquid variables and filters
  • Troubleshooting
    • FAQs
    • Known issues & workarounds
      • Handle external order edits
  • Legal
    • Terms of Service
    • Privacy Policy
    • Sub-processors
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  1. Getting started

Track items

PreviousAdd serial numbers to the Shopify POS cartNextShare item information with customers

Last updated 1 year ago

View your sold trackable product variants on the "Items" page. The page displays a table with unique item IDs, manually entered serial numbers, product variants, customers, order numbers, order dates and warranty expiry dates. Product variant, customer and order columns link to their respective detail pages in Shopify admin.

The table is filterable by item ID, serial number, product variant, customer and custom searchable fields. If your customer contacts you about a specific item, you can quickly find some information about it.

Search items by id
Search items by sn
Search items by variant