Serializer - Product Tracking
  • Getting started
    • Introduction
    • Enable product tracking
    • Add serial numbers and other data to orders
      • Serialize items from the Admin Order page
      • Serialize items via the app (legacy)
    • Add serial numbers to the Shopify POS cart
    • Track items
    • Share item information with customers
      • Shopify notifications
      • Customer's order page
      • Order printer
      • Dynamically display items in your online store
    • Track custom item information
    • Development API reference
      • Metafields
      • App Proxy REST API
      • Order printer's Liquid variables and filters
  • Troubleshooting
    • FAQs
    • Known issues & workarounds
      • Handle external order edits
  • Legal
    • Terms of Service
    • Privacy Policy
    • Sub-processors
Powered by GitBook
On this page
  • Initial setup
  • Making changes
  • Top-level items' status
  1. Getting started
  2. Add serial numbers and other data to orders

Serialize items from the Admin Order page

The new and more convenient method to serialize your orders

PreviousAdd serial numbers and other data to ordersNextSerialize items via the app (legacy)

Last updated 4 months ago

Initial setup

1. Go to any of the Shopify Admin Order pages and find the "App blocks" section.

  1. Click "+ App block" and select "Tracked items" with the app's logo

  1. Click "Pin to page for all staff" (top right corner of the block) to keep Serializer's app block in all Admin Order pages.

Making changes

  1. Click "Edit items" button at the bottom right or the the little pencil button at the top right to make changes to the trackable items (unique products) in the order.

  2. A popup window should open with the list of unique items

  1. Fill in the fields with values

  1. Once you're happy with the changes, click "Save"

  2. Once saved, the popup will close automatically and You should see the updated values in the admin block.

Shopify Admin blocks are limited to 600px in height. Therefore, if the order contains many items and fields, values may be truncated. Currently, the top 3 filled fields' values (serial number, warranty duration, custom fields) are reflected in the app block.

Top-level items' status

As part of the update a few new app-specific status badges were introduced

  • Complete - all tracked items' fields have been filled - there is no additional input required.

  • Incomplete - all or a subset of tracked items' fields are empty

  • Tracked - a total number of tracked items. Generally, only shown together with the number of "Incomplete" or "Removable" items.

Removable - there are more tracked items in the app's database than the current quantity of items in Shopify. . Simply click "Edit items", select the items to remove and save.

Learn more about why it happens