Serializer - Product Tracking
  • Getting started
    • Introduction
    • Enable product tracking
    • Add serial numbers and other data to orders
      • Serialize items from the Admin Order page
      • Serialize items via the app (legacy)
    • Add serial numbers to the Shopify POS cart
    • Track items
    • Share item information with customers
      • Shopify notifications
      • Customer's order page
      • Order printer
      • Dynamically display items in your online store
    • Track custom item information
    • Development API reference
      • Metafields
      • App Proxy REST API
      • Order printer's Liquid variables and filters
  • Troubleshooting
    • FAQs
    • Known issues & workarounds
      • Handle external order edits
  • Legal
    • Terms of Service
    • Privacy Policy
    • Sub-processors
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  1. Getting started

Enable product tracking

PreviousIntroductionNextAdd serial numbers and other data to orders

Last updated 2 years ago

The first step is to select which product variants you would like to track using serial numbers.

Go to the products page in the app. There you will see a list of your product variants with the following selectable options:

Option
Description

Track items

Track every individual item of the product variant using a serial number.

Track warranty

Track each sold item's warranty. Enter the default warranty duration for every product variant you would like to track.

You can override the warranty duration for each item on the "Serialize items" page via the "Edit items" menu. The expiry is automatically calculated from the order date.

If you have many variants with the same tracking configuration on the same page, you can select and edit them via the "Edit variant properties" bulk action.

Set variant tracking properties individually

Once you are happy with the edited properties, hit the "Save" button(s).

Well done! You're now ready to track your items using serial numbers. Let's jump into the next section.

Set variant tracking properties in bulk

Variant properties are saved in the Shopify variant metafield under namespace "serializer" and key "properties". Please do not delete or edit metafields under the "serializer" namespace. Learn more about .

metafields