Enable tracking for multiple products

Go to the "Product preferences" page in the app. There you will see a list of your product variants with the following selectable options:

Option
Description

Track items

Enable unique product tracking

Track serial number

Track items using serial numbers

Track items using custom fields, created in the app's settings

Track warranty

Track each sold item's warranty. Enter the default warranty duration for every product variant you would like to track.

You can override the warranty duration for each item on the "Serialize items" page via the "Edit items" menu. The expiry is automatically calculated from the order date.

Set variant tracking properties individually

If you have many variants with the same tracking configuration, you can select and edit them via the "Set variant properties" action.

Set variant tracking properties in bulk
  1. Select product variants you'd like to edit.

  2. Optionally, if you wish to edit more product variants than displayed on the current page, please "Select all 25+ product variants" at the top left. This will select all product variants matching the query entered in the "Filter product variants" search bar at the top. If no search query entered, all store's product variants will be selected.

  1. Click "Set variant properties" at the bottom.

  2. Edit product variant tracking properties in the popup window

  3. Click "Save"

It may take a few minutes to update a large number of product variants.

Well done! You're now ready to track your items using serial numbers. Let's jump into the next section.

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