---
description: The new and more convenient method to serialize your orders
---

# Serialize items from the Admin Order page

## Initial setup

&#x20;1\. Go to any of the Shopify Admin Order pages and find the "App blocks"  section.&#x20;

<figure><img src="https://462855324-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2Fzhu3c9RXL4n7dptouWbv%2Fuploads%2FAOwxyJR4t7C9LYpN45fE%2Fimage.png?alt=media&#x26;token=613bd64e-e04e-4b57-99b1-2f6f450a2168" alt=""><figcaption></figcaption></figure>

2. Click "+ App block" and select "Tracked items" with the app's logo

<figure><img src="https://462855324-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2Fzhu3c9RXL4n7dptouWbv%2Fuploads%2FWa7OIzQWbrij4FZWJFZz%2Fimage.png?alt=media&#x26;token=6ede0bb9-7af1-426a-9911-2c2d1ddd20ef" alt=""><figcaption></figcaption></figure>

3. Click "Pin to page for all staff" (top right corner of the block) to keep Serializer's app block in all Admin Order pages.

<figure><img src="https://462855324-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2Fzhu3c9RXL4n7dptouWbv%2Fuploads%2FOqCsmxJPYYoFHBUKsuCP%2Fimage.png?alt=media&#x26;token=e2f5595e-5a76-42ae-9eb2-5c0a5c298a08" alt=""><figcaption></figcaption></figure>

<figure><img src="https://462855324-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2Fzhu3c9RXL4n7dptouWbv%2Fuploads%2FPkU9PfnRrxoBZONCoxjT%2Fimage.png?alt=media&#x26;token=aafe4db7-5cff-45e4-99df-90c4864c46df" alt=""><figcaption></figcaption></figure>

## Making changes

1. Click "Edit items" button at the bottom right or the the little pencil button at the top right to make changes to the trackable items (unique products) in the order.
2. A popup window should open with the list of unique items

<figure><img src="https://462855324-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2Fzhu3c9RXL4n7dptouWbv%2Fuploads%2FEb9Xy7AXWgSzaw9TQW4f%2Fimage.png?alt=media&#x26;token=db1cdb9f-234e-43a8-9211-a7a407452a17" alt=""><figcaption></figcaption></figure>

3. Fill in the fields with values

<figure><img src="https://462855324-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2Fzhu3c9RXL4n7dptouWbv%2Fuploads%2F6gS8thDnhDOGCBYGg0CN%2Fimage.png?alt=media&#x26;token=c900371a-27ee-41e3-b653-9c0e38b95d00" alt=""><figcaption></figcaption></figure>

4. Once you're happy with the changes, click "**Save**".
5. Once saved, the popup will close automatically and You should see the updated values in the admin block.

<figure><img src="https://462855324-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2Fzhu3c9RXL4n7dptouWbv%2Fuploads%2Fs2sLIImuXDqiLeRUyn6n%2Fimage.png?alt=media&#x26;token=afcb152a-d52a-4468-80f9-ab097c457015" alt=""><figcaption></figcaption></figure>

Items are saved in Serializer's database and Shopify's order metafield under the namespace **"serializer"** and key **"properties"**.

{% hint style="warning" %}
Please do not add custom metafield definitions, or delete or edit existing metafields under the "serializer" namespace, as the app will not function as intended. Learn more about [metafields](https://help.shopify.com/en/manual/metafields).
{% endhint %}

{% hint style="info" %}
Shopify Admin blocks are limited to 600px in height. Therefore, if the order contains many items and fields, values may be truncated. Currently, the top 3 filled fields' values (serial number, warranty duration, custom fields) are reflected in the app block.
{% endhint %}

## Top-level items' status

As part of the update a few new app-specific status badges were introduced

* Complete - all tracked items' fields have been filled - there is no additional input required.
* Incomplete - all or a subset of tracked items' fields are empty
* Removable - there are more tracked items in the app's database than the current quantity of items in Shopify. [Learn more about why it happens](../../troubleshooting/known-issues-and-workarounds/handle-external-order-edits). Simply click "Edit items", select the items to remove and save.&#x20;

&#x20;<img src="https://462855324-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2Fzhu3c9RXL4n7dptouWbv%2Fuploads%2FyxDru0cgaTUVT0GCUkgx%2Fimage.png?alt=media&#x26;token=d31c9289-8646-4804-ac21-8261f92651da" alt="" data-size="original">

* Tracked - a total number of tracked items. Generally, only shown together with the number of "Incomplete" or "Removable" items.
