Barcodify - Customer Selector
  • Getting started
    • Introduction
    • Design mobile wallet passes
    • Share "app-generated" barcodes with customers
      • Share barcodes in person
      • Share barcodes via Shopify notifications
      • Share barcodes via bulk messaging services
      • Place barcodes on the customer page
    • Synchronise "merchant-issued" custom barcodes with the app
      • Enter barcodes individually
      • Import barcodes
      • Populate barcodes from customer metafield
    • Bulk-export customers
    • Analytics
    • Add customers to the POS cart
    • Legacy (slower) ways to add customers
      • Shopify POS "Add customer" Smart Grid action
      • The app's Smart Grid actions
  • Troubleshooting
    • FAQs
      • Can I use one scanner to add products and customers?
      • What scanner should I get for customer barcodes?
    • Known issues & workarounds
      • "Add customer" POS extension no longer works
      • Expected a valid shop query parameter
      • Something went wrong. Please check your cart or try again.
  • Legal
    • Terms of Service
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    • Sub-processors
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  1. Troubleshooting
  2. Known issues & workarounds

"Add customer" POS extension no longer works

PreviousKnown issues & workaroundsNextExpected a valid shop query parameter

Last updated 8 months ago

The latest . To work around the issue, I had to release a workaround. In order to use the updated version, please follow the following steps:

  1. If the "Add customer" Barcodify extension is missing (you may see the "Unknown" tile instead),

  2. Force close the Shopify POS app. Examples:

    1. Apple devices -

    2. Android devices -

  3. Reopen Shopify POS app.

  4. Use the extension as per usual.

Note that the above steps should only be needed once per device, but if you're having problems, please email me.

Shopify POS mobile app release (9.16.0 on iOS) very negatively impacted Barcodify's "Add customer" and other Shopify POS app extensions
add it to the Shopify POS Smart Grid.
https://support.apple.com/en-gb/109359
https://support.google.com/android/answer/9079646?hl=en-GB#zippy=%2Cclose-apps